These Terms of Service ("Terms") govern your access to and use of Kids' Creator Studio, accessible at https://crayonisland.com (the "Service"), operated by JGN Media Corporation("Company," "we," "us," "our"), a Florida corporation.
By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Service.
If you are a parent or legal guardian creating an account and adding a child profile, you agree to these Terms on behalf of yourself and your child.
IMPORTANT: These Terms contain a binding arbitration provision and a class action waiver in Section 12. Please read that section carefully — it affects how disputes between you and JGN Media Corporation are resolved.
1. Eligibility
You must be at least 18 years of age (or the age of majority in your jurisdiction) to create an account on Crayon Island. The Service is not available to any person previously suspended or removed from the Service by us.
Crayon Islandis designed for children ages 3 through 12 (Pre-K through 5th grade). Children may only access the Service through a parent or legal guardian's account, under that adult's supervision and in accordance with these Terms.
2. Accounts and Parental Consent
2.1 Account Creation
To use the Service, you must create an account by providing a valid email address and creating a password. You are responsible for:
Providing accurate and complete registration information
Maintaining the confidentiality of your account credentials
All activity that occurs under your account
Notifying us immediately if you believe your account has been compromised
2.2 Child Profiles
One parent account may include multiple child profiles (up to 1 on the Free plan, up to 4 on the Pro plan). To add a child profile, you provide only a first name (or nickname), age, and grade level. We do not collect email addresses, last names, phone numbers, physical addresses, or device identifiers from children.
2.3 Parental Consent Process
When you add a child under 13 to your account:
The child profile is created in a pending state.
We send a consent verification email to your registered email address.
You must click the consent link within 7 days to activate the child's profile.
If consent is not provided within 7 days, the child profile remains inactive and no data is collected from or about the child.
You may revoke consent at any time by removing the child profile from your account through the parent dashboard. Revoking consent permanently deletes all data associated with that child profile.
2.4 Parent Dashboard and PIN Protection
The parent dashboard is protected by a personal identification number (PIN) that you set during onboarding. The PIN is required to access account settings, billing, child management, progress reports, and content approvals. You are responsible for keeping your PIN confidential. We do not store your PIN in plaintext.
3. COPPA Compliance
Crayon Islandis operated in compliance with the Children's Online Privacy Protection Act ("COPPA"), 15 U.S.C. 6501-6506, and the Federal Trade Commission's implementing regulations at 16 CFR Part 312.
We do not knowingly collect personal information from children under 13 without verifiable parental consent.
We collect only a child's first name (or nickname), age, and grade level during profile creation.
We do not use children's personal information for advertising, behavioral profiling, or any purpose other than providing the educational service.
We do not permit children to make their personal information publicly available.
Child-created artwork submitted to the in-app gallery is reviewed by our moderation system before publication. Published artwork displays only the child's first name.
Parents may review, modify, or delete their child's information at any time through the parent dashboard or by contacting us at privacy@crayonisland.com.
For a complete description of our data practices, see our Privacy Policy.
4. Subscription Terms and Billing
4.1 Plans and Pricing
Crayon Island offers the following plans:
Plan
Price
Billing
Free Explorer
$0
No charge
Creator Family Monthly
$7.99/month
Recurring monthly
Creator Family Annual
$79.99/year
Recurring annually
Creator Family 3-Year
$199.99/3 years
Recurring every 3 years
Current pricing and feature details are available at https://crayonisland.com/pricing. We reserve the right to modify pricing at any time, subject to Section 4.5.
4.2 Auto-Renewal
Monthly and annual subscriptions automatically renew at the end of each billing period at the then-current subscription price, unless you cancel before the renewal date. By subscribing, you authorize us to charge the payment method on file for each renewal period.
4.3 Payment Processing
All payments are processed by Stripe, Inc. We do not store your credit card number. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge it for the subscription fees. You are responsible for any fees charged by your payment provider (such as foreign transaction fees).
4.4 Cancellation
You may cancel your subscription at any time through the Billing section of your parent dashboard. Cancellation takes effect at the end of the current billing period — you retain Pro access until then. No partial or prorated refunds are issued for unused time in the current billing period.
4.5 Price Changes
We may change subscription pricing with at least 30 days' advance notice sent to the email address associated with your account. Price changes take effect at the start of the next billing period after the notice period. If you do not agree with the new pricing, you may cancel your subscription before the change takes effect.
4.6 3-Year Subscriptions
3-Year subscriptions provide access to Pro features for a recurring 3-year billing cycle. Your subscription will automatically renew every 3 years at the then-current price unless cancelled before the renewal date. If we permanently discontinue the Service, we will provide at least 90 days' advance notice and a prorated refund for any unused time.
4.7 Refunds
Refund requests are subject to our Refund Policy. Monthly and Annual plans are eligible for a full refund within 14 days of the initial purchase; 3-Year plans within 30 days. Renewals are eligible within 7 days of the renewal charge. After the applicable window, you may cancel at any time and retain access through the end of your billing period. To request a refund, contact us at support@crayonisland.com.
4.8 Virtual Currency
The Service includes an in-app virtual currency called "Star Shards." Star Shards are earned through completing activities and achievements within the Service. Star Shards cannot be purchased with real money, cannot be redeemed for cash, and have no monetary value. We reserve the right to modify, reset, or discontinue the Star Shards system at any time without liability.
5. Content Ownership and License
5.1 Child-Created Content
Your child's artwork belongs to your child. Children retain full ownership of all artwork, drawings, animations, and other creative content they produce using the Service. We do not claim ownership of child-created content.
5.2 Gallery License
By publishing your child's artwork to the Crayon Island gallery, you grant JGN Media Corporation a non-exclusive, royalty-free license to display that artwork within the Service for as long as the artwork remains published. This license terminates when the artwork is removed from the gallery or the associated child profile is deleted. This license does not extend to selling, sublicensing, or transferring the artwork to any third party outside the Service.
5.3 Content Removal
You may remove artwork from the gallery or delete it entirely at any time through the parent dashboard. Deleting a child profile permanently removes all associated artwork, learning progress, and data from our systems. We recommend downloading any artwork you wish to keep before deletion.
5.4 Feedback
If you voluntarily provide us with suggestions, ideas, or feedback about the Service, you grant us a non-exclusive, royalty-free, perpetual, irrevocable license to use that feedback for any purpose, including improving the Service, without compensation or attribution to you.
6. Acceptable Use
All content created, uploaded, or shared through Crayon Island must be appropriate for children. You agree not to, and not to allow any user of your account to:
Submit, upload, or display content that is violent, offensive, sexually explicit, hateful, harassing, or otherwise inappropriate for children
Submit content depicting, harming, or targeting any individual or group
Include personal information about real people (full names, addresses, phone numbers, schools) in shared content
Infringe on the intellectual property rights of others
Attempt to circumvent our moderation, safety, content filtering, or access control systems
Use automated tools, bots, or scripts to access or interact with the Service
Interfere with or disrupt the integrity or performance of the Service
Use the Service for any commercial purpose, advertising, or solicitation
Share account credentials with anyone outside your household
Attempt to access another user's account, data, or content without authorization
Violation of this section may result in content removal, account suspension, or termination at our discretion.
7. Content Moderation
Crayon Island uses automated moderation tools, including artificial intelligence-based image analysis, to review artwork submitted to the public gallery. Content that our moderation system flags as potentially inappropriate is held for additional review and may be rejected.
Moderation decisions are made in our sole discretion. We are not obligated to publish any content to the gallery. Parents are notified through the parent dashboard when content is flagged or rejected. We do not use children's content or personal information to train AI models.
8. Intellectual Property
8.1 Our Content
The Crayon Island platform — including its source code, design, user interface, brand identity, illustrations, stickers, backgrounds, guided lessons, educational exercises, audio files, and all other materials created by or on behalf of JGN Media Corporation — is owned by JGN Media Corporation and protected by copyright, trademark, and other intellectual property laws.
8.2 Restrictions
You may not:
Copy, modify, or create derivative works of the Service or its content (other than child-created artwork as described in Section 5)
Reverse engineer, decompile, or disassemble the Service or any part thereof
Use our trademarks, logos, or brand elements without prior written permission
Redistribute, sublicense, rent, or resell access to the Service
Remove or alter any copyright, trademark, or other proprietary notices
Use any data mining, scraping, or automated data collection methods on the Service
8.3 Third-Party Content
The Service may incorporate third-party fonts, libraries, and open-source software used under their respective licenses. Third-party content remains the property of its respective owners.
9. Privacy
Your privacy and the privacy of children who use the Service are important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using the Service, you acknowledge that you have read and agree to our Privacy Policy. In the event of a conflict between these Terms and the Privacy Policy regarding the handling of personal information, the Privacy Policy controls.
10. Warranty Disclaimers
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JGN MEDIA CORPORATION DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE; ANY ERRORS IN THE SERVICE WILL BE CORRECTED; THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; OR ARTWORK OR DATA STORED THROUGH THE SERVICE WILL BE PERMANENTLY RETAINED OR NEVER LOST.
THE SERVICE IS AN EDUCATIONAL TOOL AND IS NOT A SUBSTITUTE FOR PROFESSIONAL EDUCATIONAL ASSESSMENT, DIAGNOSIS, OR INSTRUCTION. WE MAKE NO WARRANTIES REGARDING ANY CHILD'S EDUCATIONAL OUTCOMES FROM USING THE SERVICE.
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such jurisdictions, our warranties are limited to the fullest extent permitted by applicable law.
11. Limitation of Liability
11.1 Exclusion of Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL JGN MEDIA CORPORATION, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF DATA, LOSS OF ARTWORK, LOSS OF PROFITS, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11.2 Aggregate Liability Cap
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
11.3 Basis of the Bargain
YOU ACKNOWLEDGE THAT THE LIMITATIONS OF LIABILITY IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK AND ARE A FUNDAMENTAL PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND JGN MEDIA CORPORATION. THE SERVICE WOULD NOT BE PROVIDED TO YOU WITHOUT THESE LIMITATIONS.
Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such jurisdictions, our liability is limited to the fullest extent permitted by applicable law.
12. Dispute Resolution and Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
12.1 Informal Resolution First
Before initiating any formal proceeding, you agree to contact us at privacy@crayonisland.comand attempt to resolve the dispute informally for at least thirty (30) days. You must send a written description of the dispute, including your name, account email, and a proposed resolution (a "Dispute Notice"). We will attempt in good faith to resolve the dispute through informal negotiation within that 30-day period.
12.2 Binding Arbitration
If we cannot resolve a dispute informally within 30 days of receiving a Dispute Notice, either party may initiate binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service ("Dispute") shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect.
The arbitration shall be conducted by a single neutral arbitrator.
The arbitration may be conducted in person, by telephone, by videoconference, or based on written submissions, as determined by the arbitrator.
The arbitrator's decision shall be final and binding, and judgment on the arbitration award may be entered in any court of competent jurisdiction.
12.3 Class Action Waiver
YOU AND JGN MEDIA CORPORATION AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class or representative proceeding.
12.4 Exceptions
Notwithstanding the above, either party may: (a) bring an individual action in small claims court if the claim qualifies; or (b) seek emergency injunctive or equitable relief in any court of competent jurisdiction for claims involving intellectual property infringement or unauthorized access to the Service.
12.5 Arbitration Fees
Each party will pay the fees required by the AAA rules. If you demonstrate that arbitration costs are prohibitive compared to litigation costs, we will pay as much of the filing and hearing fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive.
12.6 Opt-Out
You may opt out of this arbitration agreement by sending written notice to privacy@crayonisland.comwith the subject line "Arbitration Opt-Out" within thirty (30) days of creating your account. Your notice must include your name and the email address associated with your account. Opting out of arbitration does not affect your ability to use the Service or any other provision of these Terms.
12.7 Survival
This arbitration agreement survives the termination of these Terms and your use of the Service.
13. Indemnification
To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless JGN Media Corporation and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
Your use of the Service or any activity under your account
Your breach or alleged breach of these Terms
Your violation of any applicable law or regulation
Any content you or users of your account submit, upload, or share through the Service
Your violation of the rights of any third party
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claims.
14. Termination
14.1 Termination by Us
We reserve the right to suspend or terminate your account and access to the Service at any time, with or without notice, for any reason, including but not limited to:
Violation of these Terms or our Acceptable Use policy
Conduct that we reasonably believe is harmful to other users, children, or the Service
Fraudulent or illegal activity
As required by law or legal process
14.2 Termination by You
You may delete your account at any time through the Settings section of the parent dashboard (PIN required). Upon account deletion:
All child profiles and their associated artwork, learning progress, recordings, and data are permanently deleted from our systems.
Storage files (workspace images, audio recordings) are deleted from our storage systems.
Active subscriptions are cancelled; you retain Pro access until the end of the current billing period.
We strongly recommend cancelling any active subscription before deleting your account.
Billing transaction records are retained by Stripe, Inc. in accordance with their data retention policies and applicable financial regulations. See our Privacy Policy for details.
14.3 Effect of Termination
Upon termination or expiration of your account, your right to use the Service ceases immediately (or at the end of the current billing period, for subscriber-initiated cancellations). Sections 5 (Content Ownership), 8 (Intellectual Property), 10 (Warranty Disclaimers), 11 (Limitation of Liability), 12 (Dispute Resolution), 13 (Indemnification), and 16 (General Provisions) survive termination.
15. Changes to Terms
We may update these Terms from time to time. When we make material changes, we will:
Update the "Last Updated" date at the top of these Terms
Notify you by email to the address associated with your account at least 30 days before the changes take effect
For changes required by law, regulation, or court order, we may provide shorter notice as permitted by applicable law. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Service and may delete your account.
16. General Provisions
16.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law provisions.
16.2 Jurisdiction
For any Dispute not subject to arbitration under Section 12, you agree that such Dispute shall be resolved exclusively in the state or federal courts located in Florida. You consent to the personal jurisdiction of such courts.
16.3 Entire Agreement
These Terms, together with the Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and JGN Media Corporation regarding your use of the Service.
16.4 Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
16.5 Waiver
The failure of JGN Media Corporation to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
16.6 Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
16.7 Force Majeure
JGN Media Corporation shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, government actions, power failures, or internet failures.
16.8 Electronic Communications
By using the Service and providing your email address, you consent to receive communications from us electronically. You agree that electronic communications satisfy any legal requirement that such communications be in writing.
17. Contact Us
If you have questions about these Terms, wish to exercise any of your rights, or need to report a concern: